Matt Ellingsen

Associate Support Engineer | Cloud & Platform Support

Sun City, AZ 85373 | (602) 361-4539 | mattelgsn@cox.net | LinkedIn | Resume

Professional Summary

Associate Support Engineer with extensive experience supporting enterprise-scale platforms and learning management systems serving 100K+ users. Strong background in technical troubleshooting, incident response, and customer-facing support across cloud, backend, and SaaS environments. Skilled in AWS, Linux fundamentals, APIs, and ticket-driven workflows. Known for clear documentation, async communication, and methodical problem-solving in production systems.

Cloud Projects

Starter Level Projects

Launch a Static Website on AWS S3

Use S3, enable static hosting
Add a custom domain via Route 53 (bonus)

Create a Linux EC2 Instance and Install Apache

SSH into server, install Apache, open ports via security groups

Create an RDS MySQL Database and Connect from EC2

Show database connection skills and VPC configuration

Automate Daily Backups Using AWS Lambda + CloudWatch

This introduces serverless and automation concepts

Add feedback form to website and include AWS storage and alerts

Intermediate Level Projects

Deploy a Multi-Tier Web App using AWS Elastic Beanstalk
Create a Secure VPC with Public/Private Subnets and NAT Gateway
Deploy Kubernetes Cluster using EKS and Dockerized Apps
CI/CD Pipeline with GitHub Actions and AWS CodePipeline

Auto-deploy static site to S3 via GitHub Actions

Use Terraform to deploy EC2 + S3 bucket
Use Terraform to deploy 2-tier app (web server + DB instance placeholder)

Certifications

IBM AI Developer Professional Certificate – Coursera, July 2025
AWS Certified Cloud Practitioner – June 2025
IBM Backend Development Professional Certificate – Coursera, January 2025
CompTIA Network+
Cisco Certified Network Associate (CCNA)

Feedback

As you can see I'm still working through the projects and documenting them. If there's something you'd like to see please let me know. If there's something I'm doing wrong, please let me know. Or if you just want to say "hi". Leave you're feedback below!! Thanks!